Key Account Manager

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Key Account Manager

At Storyteq we are looking for a new Key Account Manager who is responsible for developing customer relationships to ensure retention and build out accounts.

Full-time · Amsterdam

Hi, we are Storyteq! 👋🏼

Our mission is to revolutionise the way creatives are created. Our Creative Automation Platform empowers brands and agencies to scale creative production using custom templates, batch creation tools, and data-driven dynamic elements using audience data.

About the job

As a Key Account Manager at Storyteq you are responsible for developing customer relationships to ensure retention and build out accounts. It’s about making them happy, spotting opportunities and making sure to utilize the full potential of our platform. Storyteq has a portfolio of big global brands. Your job is to ensure they are satisfied as well as help improve upon areas of underperformance. We improve the overall experience for our customers by continually driving ‘’time to value’’ faster.

Your main responsibilities:

  • Act as a key account manager

  • Engage in post-sales consulting to advise large clients on how they can best achieve their digital objectives through creative automation

  • Identifying and prioritizing opportunities for up-sells and define next steps

  • Look after big accounts with the intention to make them grow

  • First point of contact for our customers for onboarding and any service-related inquiries

  • Interact regularly with sales, project and the product development team to communicate customer feedback with actionable insights

Meet the team!

Simon Blok

Customer Success Lead 

Margreet Lindeboom

Customer Success

Willian Nasu

Customer Success

About you

Besides fun to work with, you...

  • Are fluent (written and spoken) in English.

  • Have a Bachelor’s/Master’s degree (Communication/Media/Marketing/Behavioural Sciences)

  • Are tech-savvy and would enjoy to learn our platform inside-out

  • Are ready to step into a scale-up environment and bite into some of our large accounts and help them grow

  • Have 2-5 years of work experience in a customer-oriented role, for example as a key account manager/senior customer success manager.

  • Have commercial awareness

  • Are structured and analytical as well as a strong planner and multitasker

  • Desire to achieve success for your clients

  • Have a high sense of responsibility, both internally and towards the customer

  • Have great presentation skills

  • Have the ability to zoom out, spot and analyze key developments/opportunities.


Things we love at Storyteq:

  • Be entrepreneurial 
  • See and seize opportunities
  • Take ownership
  • Focus on impact
  • Be ambitious 
  • Be organized

    Perks and benefits at Storyteq

    Salary range:   €3.3k -€4.3k

    Pension contribution 

    25 days of annual leave

    Well-being day

    Optional: WFH

    Free office lunches

    Travel allowance

    Quarterly team outings

    Friday drinks

    Referral bonus

    Laptop

    Relocation support

    Our selection procedure in a nutshell

    • Apply by clicking the button below. The more you share about yourself and the reason you apply at Storyteq, the better!
    • To start with, our recruiter Sam will contact you to ask you for a video submission introducing yourself and explaining why you'd be the perfect candidate for this role.
    • If we like what we see, we'd love to invite you for your first round of interview with our Customer Success Lead, Simon Blok. 
    • If successful, we'll invite you for another round of interview with both Simon and another member of our team to ensure a good fit. 
    • The final step will be finalizing your offer and sending it out! 

    Ready to join our fast-growing team?

    Then we'd love to meet you. Press the button below, fill in your details and we'll be in touch shortly.